Katie Bailey
Director of Operations
As Aviben’s Director of Operations, Katie Bailey oversees the Plan Administration and Claims Service teams. With a focus on delivering personalized service, Katie ensures that each client interaction is handled by a dedicated, local team—not a call center. Her hands-on approach enables Aviben’s service team to provide the highest level of care and support, from benefits administration to claims processing. Katie’s leadership drives the commitment to excellence that sets Aviben apart in the industry.