Contact Us

Contact Us

Aviben Service Team

Island Flex/Commuter Claims & Account Services

Contact For: Participant log in assistance, account updates and questions about claims, reimbursements, eligible expenses, debit cards, documentation requests and account balances for FSA and Commuter Benefits.

2am - 12pm HST

Hawaii Office

Plan Administration and Account Services

Contact For: Phone or in-Person assistance with Island Flex and Commuter Benefits.

Participants may also submit documentation in person at the Honolulu office during business hours.
Please contact the office to schedule an appointment or confirm walk-in availability.

8am - 5pm HST

Holiday Office Closure Dates

January 1st - New Years Day

January 19th - Dr. Martin Luther King, Jr. Day

February 16th - Presidents' Day

March 26th - Prince Jonah Kūhiō Kalanianaʻole Day

April 3rd - Good Friday

May 25th - Memorial Day

June 11th - King Kamehameha I Day

July 3rd - Fourth of July (observed)

August 21st - Statehood Day

September 7th - Labor Day

November 3rd - General Election Day

November 11th - Veterans' Day

November 26th - Thanksgiving

December 25th - Christmas Day

Please call our Aviben Service Team directly during times the Honolulu office is closed.

Hawaii Office

1314 S. King St., Suite 304B
Honolulu, HI 96814

8am-5pm HST

Office closed for state and federal holidays

Validated parking

Service Center for Phone, Chat, & Email

4am-5pm HST

support@aviben.com